Shipping policy

Thank you for choosing Prettier U for your custom ventilated wig needs. This Shipping Policy outlines the terms and conditions related to the shipment of custom ventilated wigs ordered from our website. Please read the following information to understand our shipping procedures.

1. Shipping Destinations:

We offer shipping services for custom ventilated wigs to various destinations globally. Customers can place orders directly on our website.

2. Shipping Methods:

a. Standard Shipping: We provide standard shipping options for custom ventilated wigs. Delivery times vary based on the destination.

b. Express Shipping: Expedited shipping options are available for faster delivery, subject to additional charges. Customers can select this option during the checkout process.

3. Shipping Costs:

Shipping costs for custom ventilated wigs will be calculated at the checkout based on the chosen shipping method and the delivery destination.

4. Order Processing:

a. Processing Times:

The Ready-to-Go Hairline Wigs will require a two-week processing time before they are shipped out.

The Exclusive Wig Collection are ventilated wig orders that are meticulously crafted and typically processed 30 days after payment confirmation.

b. Order Confirmation: Upon confirmation, customers will receive an email with order details and tracking information once the custom ventilated wig has been dispatched.

5. Customs and Duties:

a. Import Duties: Customers are responsible for any applicable import duties, taxes, or fees associated with the delivery of custom ventilated wigs.

b. Customs Regulations: Adhere to the customs regulations of the destination country to avoid potential delays or issues with the order.

6. Tracking:

Customers will receive a tracking number to monitor the status and estimated delivery date of their custom ventilated wig order. This information will be provided in the confirmation email.

7. Delivery Times:

Delivery times for custom ventilated wigs may vary based on the shipping method selected and the destination. Estimated delivery times will be provided at the checkout.

8. Shipping Restrictions:

a. P.O. Boxes: We do not ship custom ventilated wigs to P.O. boxes. A physical address is required for delivery.

b. Remote Areas: Additional delivery time may be necessary for custom ventilated wig orders shipped to remote or less accessible areas.

Contact Information:

For inquiries or further assistance regarding our Custom Ventilated Wigs Shipping Policy, please contact our customer service at info@prettieru.com.

Thank you for choosing Prettier U. We are dedicated to ensuring the secure and timely delivery of your meticulously crafted custom ventilated wigs.